How the Alliance for Aging Helps People

Case Scenario #1

The client: Ms. Z. contacted the Aging Resource Center and said she had no food in her home.

What we did: The I&R specialist who took the call linked Ms. Z. with a meals provider to bring her food on an emergency basis. Her case qualified for the Low Income Subsidy, and her application for the Extra Help low-income subsidy program for prescription medication was also processed. We understood that Ms. Z. had several crises because of low income and frailty. In the past, the ADRC had helped her through EHEAP program. Because Ms. Z. needed comprehensive case-managed services, she was screened. She qualified for services through the CCE program.

The outcome: Because the efforts of the ADRC, Ms. Z. is now receiving Case Management and in-home services to allow her to maintain her independence.

Case Scenario #2

The client: Ms. F. is a 74-yr. old frail elderly woman who suffers from diabetes, hypertension and high cholesterol. Her diabetes has left her severely visually impaired and unable to deal with homemaking duties. Because of the condition of her home, she was originally a high risk for Adult Protective Services. Although she’s nearly blind, she does manage to use public transportation and attends a congregate meal site.

What we did: The ADRC linked Ms. F. with a nonprofit organization that serves the Miami Beach area. This was quite an involved process – appointments were scheduled for the agency to visit Ms. F, but she either wasn’t at home or was afraid to answer the door. Finally, the ADRC staff person confirmed with the agency staff that they were at the door and then assured Ms. F. that the person at the door was, in fact, from the agency that could help her. Efforts were coordinated between the client and the agency until services began.

The outcome: Thanks to these efforts, Ms. F now receives homemaking assistance weekly. She continues to attend congregate meals and no additional services are required at this time.

Case Scenario #3

The client: We recently received a call from a 60-year-old family caregiver who had to quit her job after her 63-year-old spouse suffered a stroke that left him unable to walk. The caregiver was placed in a very vulnerable position because her husband was still not able to qualify for Medicare due to his age. The family did apply for food stamps and is receiving them.

What we did: Due to their income and deficiencies in Activities of Daily Living, we were able to determine that  the client would be eligible for long-term care in various programs. A screening and assessment was completed and client’s score demonstrated high priority.

The outcome: The client was screened for various programs and will soon receive case-managed services. The ADRC also contacted an Older Americans Act provider and referred the family caregiver and the client for services under the Older Americans Act, including personal care assistance and homemaking services as well as in-home respite. This assists the family in reducing certain stresses.