What is SHINE?
The SHINE program is a grant funded by the Center for Medicare & Medicaid Services to provide free and unbiased information to Medicare beneficiaries and their caregivers through a network of volunteer counselors. SHINE Volunteers provide counseling about Medicare, Medicaid and prescription assistance.
How do volunteers help?
Octavio was in the hospital and an ambulance took him from the hospital to a rehabilitation center. He got well and went home. He received a bill from the ambulance company and thought Medicare should pay. He called 1-800-96-Elder and was connected with SHINE Volunteer Walter. Walter helped Octavio do an appeal to Medicare to get the billing straightened out.
Jim arrived at his pharmacy and was told that his prescription drugs would cost $120 instead of the $36 he normally paid. His pharmacist called SHINE and put Jim on the phone with SHINE Volunteer Carol, who did an application for Jim for a government program called Extra Help Low Income Subsidy which lowered the cost of his prescription drugs.
Become a SHINE Volunteer. We will teach you everything you need to know!
Please go to the www.floridashine.org website to volunteer. Click on Join Our Team at the top to fill out the volunteer application.
Call SHINE liaison Kathy Sarmiento at 305-670-6500 x 11270 or email sarmientok@allianceforaging.org to get more information.
The prospective volunteer needs to also needs to click on the link for the Orientation found on www.floridashine.org under the Join Our Team tab.
To find out more about the SHINE program, upcoming outreach events and SHINE Counseling sites, click on www.floridashine.org.