Medicare Counseling (SHINE)

Medicare Counseling (SHINE)Andy Pineiro2026-04-08T16:09:32-04:00

SHINE (Serving Health Insurance Needs of Elders)

This free program is offered by the Florida Department of Elder Affairs and the Alliance for Aging. Specially trained volunteers in Miami-Dade and Monroe counties can assist you with your Medicare, Medicaid and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased and confidential.

To find out more information about this program, please contact the Alliance for Aging:
English: 305-671-6356 | Español: 305-671-6376

The link to the Florida SHINE (called SHIP in other states) website is www.floridashine.org.
To become a SHINE volunteer, please go to the www.floridashine.org website. Click on Join Our Team at the top to fill out the volunteer application.
Consider connecting our website to www.floridashine.org Community Events and then Miami Dade to see a calendar of upcoming outreach events we will be attending.

Accessibility Adjustments

Accessibility Statement for Website

Alliance for Aging, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Some text that displays on the home page slider is marked as low contrast based on the image behind the text. The text is machine-readable. Some images are used in the site through external plugins/forms that Alliance for Aging, Inc. has limited ability to add specific ALT tags or text to links or fields.

Alliance for Aging, Inc. installed One Click Accessibility plugin (https://wpaccessibility.io/) to provide website users with cognitive or learning disabilities, users with low vision, and users with disabilities on mobile devices the opportunity to adjust sire display by font size, contrast, color, links underline, greyscale, etc. Alt-tag warnings show for social media icons in the header and footer of the site. There is no provided way to assign alt tags to these icons.

Feedback

Please let us know if you encounter accessibility barriers on the Website:

Phone: 305-670-6500

Postal address: Alliance for Aging, Inc. 760 NW 107 Ave., Suite 214 Miami, Florida 33172

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Website is not compatible with:

Browsers older than 3 major versions, Mobile operating systems older than 3 years

Technical specifications

Accessibility of Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. Known limitations for Website:

Low Contrast Text on Home Slider: Some headline text on the home page slider shows a low contrast error because Background images can be introduced on the slider that have lower contrast with the text. Primarily using images that provide sufficient contrast. Providing alternate / redundant navigation features on the page that are duplicates of the slider navigation features.. Please use alternate navigation provided on the page..

Assessment approach

Alliance for Aging, Inc. assessed the accessibility of Website by the following approaches:

Self-evaluation

Evaluation report

An evaluation report for the Website home page is available at this link. and this link.

Other evidence

Audits were run on 11/19/2020:

This statement was created on 11/19/2020 using the W3C Accessibility Statement Generator Tool.

Select your accessibility profile

Vision Impaired Mode

Enhances website's visuals

Seizure Safe Profile

Clear flashes & reduces color

ADHD Friendly Mode

Focused browsing, distraction-free

Blindness Mode

Reduces distractions, improves focus

Epilepsy Safe Mode

Dims colors and stops blinking

Content Modules

Font Size

Default

Line Height

Default

Color Modules

Orientation Modules