Position:  Contract Manager (Social Services)

Immediate full-time opportunity for a Contract Manager (Social Services) position for an experienced professional in compliance and quality assurance.  Candidates must have excellent oral and written communication skills and should have experience with compliance and quality assurance of social services programs. Candidates must be willing to travel throughout Miami-Dade and Monroe Counties.

Candidate will be responsible for monitoring contract compliance of agencies receiving state and federal funds for social services for the elderly through the Alliance. Responsibilities include:

  • Provider monitoring including reviewing policies and procedures, client satisfaction interviews, service sampling, outcome measures, and program spending.
  • Preparing various reports that include contract performance, recommendations for improvement, and identification of non-compliance issues.
  • Providing ongoing technical assistance and training related to social services and program administration.
  • Maintaining constant open lines of communication with social service providers and providing guidance, as needed.
  • Conducting presentations and trainings for contracted social service providers on required program policies.
  • Maintaining knowledge and understanding of current policies and procedures.

For additional information e-mail Human Resources at perezl@allianceforaging.org and attach a copy of your resume.


Position:  Intake, Screening and Triage Specialist

Immediate full-time opportunity for experienced professional to assist older adults and adults with disabilities to access long-term care services. Candidate will be responsible for providing program education, client intake/screening, and for facilitating access to long-term care programs. Candidate will assist in the preliminary determination of programs and services best suited to serve the needs of the elderly and adults with disabilities. 

Excellent customer service skills required. Candidates must possess excellent oral and written communication skills, strong attention to detail, good organizational skills, and knowledge of service delivery system. Computer skills required.

Bachelor’s degree in Social Work or related human services field preferred. Experience in client screening, assessments, information & referral, case management, crisis intervention, or related work experience preferred. 

For additional information e-mail Human Resources at perezl@allianceforaging.org and attach a copy of your resume.


Position:  Information & Referral Specialist

Immediate full-time opportunity for experienced professional to assist older adults and adults with disabilities with Information and Referral services. Candidates will be responsible for telephone information & referral services to identify appropriate resources and to assist in determining programs and services best suited to serve the needs of the elderly, adults with disabilities, and their caregivers.

Excellent customer service skills required. Candidates must possess excellent oral and written communication skills, strong attention to detail, good organizational skills, and knowledge of service delivery system. Computer skills required.

Bachelor’s degree in Social Work or related human services field preferred. Experience in I&R, case management, crisis intervention, or related work experience preferred. 

For additional information e-mail Human Resources at perezl@allianceforaging.org and attach a copy of your resume.


Position:  Medicaid Benefits Counselor

Immediate full-time opportunity for experienced professional to interview and assist older adults, adults with disabilities, and their caregivers with applications and eligibility determination for services through Medicaid programs.

The Medicaid Benefits Counselor will provide Long Term Care Education to individuals seeking services and assisting applicants through the eligibility process for the State Medicaid Managed Care Long Term Care Program.

Candidate will be responsible to assist in the preliminary determination of programs and services best suited to serve the needs (long-term and immediate care) of elders, adults with disabilities, and their caregivers.

Candidate must possess excellent oral and written communication skills to educate clients and provide options counseling, outreach presentations, and training.

Bachelor’s degree in social work, psychology, gerontology, or related social services field, plus one (1) year of related work experience, or a Bachelor’s degree in another field of study not related to social services, and two (2) years of related work experience. (Professional human service experience as a caseworker, case manager, intake specialist, or related work experience with the long-term care population may substitute for a Bachelor’s degree on a year-for-year basis). 

For additional information e-mail Human Resources at perezl@allianceforaging.org and attach a copy of your resume.


Position:  Resource Development Specialist

Immediate opportunity for experienced professional to be responsible for the development and maintenance of the community resource database used by Information &Referral/Helpline Specialists, social service agencies, and the community. This position is responsible for the collection and organization of data describing programs and services and maintains records in accordance with the Alliance of Information and Referrals Services (AIRS) standards. Experience with taxonomy/classification system of organization for social services programs preferred.

This position is also responsible to promote the efforts and increase awareness of the Alliance for Aging/Aging & Disability Resource Center through outreach and educational presentations to the community. Essential to this position are excellent oral and written communication, presentation, and training skills.

Bachelor’s degree in Library Science, Computer Science, or related field, with relevant work experience in human services/social services organization.  

For additional information e-mail Human Resources at perezl@allianceforaging.org and attach a copy of your resume.