Social Services Contract Manager

Salary: $42,000 yearly, plus excellent benefits.  EOE.

The Alliance has an opening for a Contract Manager to conduct quality assurance reviews and asses contract compliance of community organizations that have contracts with the Alliance and are providing direct services to clients.  Candidates must have excellent oral and written communication skills and should have experience with compliance and quality assurance of social services programs. Candidates must be willing to travel throughout Miami-Dade and Monroe Counties.

The successful candidate will be responsible for monitoring agencies receiving state and federal funds for program services for the elderly. Monitoring includes reviewing policies and procedures, client satisfaction interviews, service sampling, outcome measures, and program spending.  Various reports including contract performance, recommendations for improvement, and identification of non-compliance issues are prepared after monitoring.  Ongoing technical assistance to the providers and training related to services and program administration is a major responsibility. Constant open lines of communication with service providers and providing guidance is required as well as maintaining knowledge and understanding of current policies and procedures.

Bachelor’s degree required.  Case management, social services and contract management experience preferred.

Submit resumes to camposl@allianceforaging.org.


Position:  Intake, Screening and Triage Specialist

Salary:  $31,250.00 yearly plus excellent benefits.  EOE

Immediate full-time opportunity for experienced professional to assist older adults and adults with disabilities to access long-term care services. Candidate will be responsible for providing program education, client intake/screening, and for facilitating access to long-term care programs. Candidate will assist in the preliminary determination of programs and services best suited to serve the needs of the elderly and adults with disabilities. 

Excellent customer service skills required. Candidates must possess excellent oral and written communication skills, strong attention to detail, good organizational skills, and knowledge of service delivery system. Computer skills required.

Bachelor’s degree in Social Work or related human services field. Experience in client screening, assessments, information & referral, case management, crisis intervention, or related work experience preferred. 

Submit resumes to camposl@allianceforaging.org.


Position:  Information & Referral Specialist

Salary:  $31,250.00 yearly plus excellent benefits.  EOE

Immediate full-time opportunity for experienced professional to assist older adults and adults with disabilities with Information and Referral services. Candidates will be responsible for telephone information & referral services to identify appropriate resources and to assist in  determining programs and services best suited to serve the needs of the elderly, adults with disabilities, and their caregivers.

Excellent customer service skills required. Candidates must possess excellent oral and written communication skills, strong attention to detail, good organizational skills, and knowledge of service delivery system. Computer skills required.

Bachelor’s degree in Social Work or related human services field. Experience in I&R, case management, crisis intervention, or related work experience preferred. 

Submit resumes to camposl@allianceforaging.org.