Immediate full-time opportunity for a Community Resource Specialist the candidate is responsible for the development, maintenance, and training as related to the resource database, ensuring that resources and records are maintained in accordance with both contractual requirements and AIRS standards. This position is also responsible to promote the efforts and increase awareness of the Alliance for Aging/Aging & Disability Resource Center through trainings, educational and outreach events, presentations, and speaking engagements to the local community, professionals, and other organizations. Essential to this position are excellent oral and written communication, presentation, and training skills to support and promote the various components and responsibilities of the Elder Helpline/Aging & Disability Resource Center.
Education, Skill Requirements and Essential Functions
The ideal candidate will possess:
- Bachelor’s degree in library science, Computer Science, or related field, with relevant work experience in human services/social services organization.
Resource management (taxonomy) - Client data Collection
- Research new programs and services and outreach/educational presentations to the community
- Certification as a Resource Specialist (CRS) by the Alliance of Information & Referral Systems (AIRS).
- Strong communication skills, attention to detail and organizational skills.
- Excellent problem solving, analytical, verbal, written and interpersonal skills.
- Ability to relate to older adults and be able to assist the general public effectively over the telephone and in person in a receptive manner.
- Ability to handle telephone equipment while utilizing electronic software designed to access information.
- Ability to work independently as well as in a team environment.
- Demonstrated PC ability to include Microsoft Office products, especially Word, and Excel.
- Ability to type a minimum of 45 words per minute on PC and possess strong English grammatical and spelling skills.
- Performs related tasks as assigned by management.
To apply, please complete the form below. Note that all fields are required, including uploading your resume.