SHINE

SHINE (Serving Health Insurance Needs of Elders)

This free program is offered by the Florida Department of Elder Affairs and the Alliance for Aging. Specially trained volunteers in Miami-Dade and Monroe counties can assist you with your Medicare, Medicaid and health insurance questions by providing one-on-one counseling and information. SHINE services are free, unbiased and confidential.

To find out more information about this program, please contact the Alliance for Aging:
English: 305-670-6500, extension 11256 | Español: 305-670-6500, extension 11276

Click here to email us your question about SHINE.

The link to the Florida SHINE (called SHIP in other states) website is www.floridashine.org.

Click to view: Financial Eligibility Standards for Medicaid April 2022

To become a SHINE volunteer, click here.

Part A & Part B

2017 Part A & Part B Premiums Appeals Parts A & B HELP TO PAY MEDICARE PART A and for PART B PREMIUMS Medicare Part A & B Costs Diabetes Coverage and Supplies Diabetes Supplies Supplier Directory Exceptional Circumstances Special Enrollment Period Hospital Discharges Planning for Your Discharge How to Access Durable Medical Equipment Providers

Medicare and Tricare Medicare and VA Medicare at a Glance Medicare Enrollment Periods Medicare for People with Alzheimer’s

Part C

How to Find a Medigap Policy How to Choose a Medigap Policy Medicare Plan Review

Medigap Supplement Sample Rate Search

Part D

Are You Paying the Right Amount for Your Prescriptions? Help with Prescription Drug Costs

Pharmacy Information Prescription Assistance Programs Needy Meds Partnership for Prescription Assistance Self-administered Drugs in Hospitals Medicare Plan Review

Medicaid

Income/Resource Thresholds for Medicaid MEDS-AD, QMB and SLMB

List of DCF offices in Miami-Dade DCF-SSI Related Programs Fact Sheet

Uninsured

Community Health Clinics Cover Florida Insurance Free Care from Baptist Hospitals Florida Discount Drug Card CareNet Discount Card (in English) CareNet Discount Card (in Spanish)

Dental Clinics Vision Programs that Assist with Medication Copays

Complaints

Florida Board of Pharmacy Complaints: 850-245-4292 HMO Grievance Process—Helping Callers Who Want to File a Grievance Medicaid HMO will not pay for an ongoing prescription or for a new prescription

Skilled Nursing Facility Ombudsman South Florida Medicare Infusion Fraud Hotline: 1-866-417-2078 To Report Medicare Fraud: Inspector General 1-800-447-8477

Other

Doctor’s Record: How to check Hearing Aids How to find a doctor who accepts Medicare assignment Nursing Home Compare

Ordering publications from CMS Senior Legal Helpline: 1-888-895-7873, Mon.-Fri. 9am-2pm Social Security Offices