Immediate full-time opportunity for a Contract Manager (Social Services) position for an experienced professional in compliance and quality assurance. Candidates must have excellent oral and written communication skills and should have experience with compliance and quality assurance of social services programs. Candidates must be willing to travel throughout Miami-Dade and Monroe Counties.
Candidate will be responsible for monitoring contract compliance of agencies receiving state and federal funds for social services for the elderly through the Alliance. Responsibilities include:
- Provider monitoring including reviewing policies and procedures, client satisfaction interviews, service sampling, outcome measures, and program spending.
- Preparing various reports that include contract performance, recommendations for improvement, and identification of non-compliance issues.
- Providing ongoing technical assistance and training related to social services and program administration.
- Maintaining constant open lines of communication with social service providers and providing guidance, as needed.
- Conducting presentations and trainings for contracted social service providers on required program policies.
- Maintaining knowledge and understanding of current policies and procedures.
To apply, please complete the form below. Note that all fields are required, including uploading your resume.