Pay: $18.50 per hour
Job Type: Full-time / Hybrid
Position Overview
Reporting directly to the SHINE Liaison, this position is responsible for assisting Medicare Beneficiaries seeking assistance in applying for or being recertified for the Medicare Savings program and the Low-Income Subsidy Extra Help for Medicare Part D program. This position requires extensive travel within Miami Dade and Monroe counties. Bi-lingual English and Spanish preferred. This position is full- time.
Primary Accountabilities
- Completes all required MIPPA training as per the Florida Department of Elder Affairs.
- Meets or exceeds MIPPA contract performance goals.
- Views and manages the schedule for client appointments through the electronic scheduling system.
- Maintains telephone contact with clients to complete appropriate applications.
- Completes Low Income Subsidy applications using the Social Security website.
- Completes Medicare Savings Program applications using the appropriate website.
- Enters data about each completed application into the STARS tracking system.
- Records information about each client assisted on an Excel spreadsheet
- Assist with the Alliance for Aging’s response following a disaster or emergency, as needed. Specific tasks will be assigned by the supervisor, based on need and the incumbent’s availability.
- Performs other duties as assigned.
- Education, Skill Requirements and Essential Functions
- Associates degree from an accredited college or university or (2) years of relevant work experience.
- Ability to work well both independently and within a team environment.
- Basic Microsoft office skills (Excel and Outlook).
- Bi-lingual (English/Spanish) preferred.
- Successful completion of a required Level ll background screening.
- Must be able to multitask effectively and efficiently to ensure deadlines are met.
- Must be detail-oriented, self-motivated, with the ability to work with minimal direction.
- Must display flexibility while at work regarding workspace, utilization of equipment, and ability to work alongside all personality types.
Working Conditions
Essential to this position is the ability to sit for long periods, stand, stoop, bend, reach and lift on an occasional basis. Must possess broad and fine hand and eye motor skills necessary to utilize PC based systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The incumbent must be able to handle tight deadlines and multi-tasking that may result in some mental stress on a regular basis. May be required to work at partner locations within Miami-Dade and Monroe Counties. The individual performs administrative work in a normal office environment with comfortable air temperatures and adequate lighting and ventilation.
To Apply – Complete the form below.